The Talent Development Hot Seat
Ep 72: Futureproofing the Workforce and Building a Culture of Curiosity w/ Gina Jeneraux from BMO Financial Group
Episode Summary
In today’s episode, Andy interviews Gina Jeneraux. Gina is the Chief Learning Officer at BMO Financial Group where she leads the company’s focus on advancing performance through learning. She oversees the enterprise learning strategy, design, operations, governance, and BMO’s corporate university.
Gina is a business-focused professional, designer, and storyteller and she loves to spark new ways of thinking. Through more than 30 years in the financial services industry, she has built a reputation for innovation and action and developed a deep experience in front-line banking, human-centred design, strategies, and solutions that make an impact.
Episode Notes
Highlights from this interview include:
- Gina's background and how she got to where she is today
- Primary objectives or things she's working on today in her role
- On her team
- Her thoughts and approach on personalisation at scale
- How she measures how far people are going and what the impact is
- On having a learning management system and dynamic informal learning
platform
- How she sets people up to the idea of future of work and upscaling
- On creating or building a program
- Her biggest accomplishment in her career
- Her biggest mistake or failure along the way and what she learned
from it
- The importance of connecting her learning strategy to the company
strategy
- Her biggest challenges in talent and development
- Trends that impact talent and development the most
- Her advice to anyone who has little experience and want to accelerate
their career in talent and development
Links:
For questions, comments and guest suggestions, contact the host, Andy Storch, at storch@advantageperformance.com